Emergency Response Mechanism (ERM) for covering IDPs, returnees and host communities

Emergency Response Mechanism (ERM) for covering IDPs, returnees, and host communities

About the Service 

Action Against Hunger (AAH), through Emergency Response Mechanism (ERM), provides support to families that are affected by conflict and natural disasters. The targeted areas are selected based on the needs and incidents of the communities with the coordination of the Directorate of Refugees and Repatriation (DoRR), Afghanistan National Disaster Management Authority (ANDMA), and OCT members at the provincial level. 

AAH supports host communities after the vulnerability score is assessed, which meets the threshold for assistance. The organization also supports vulnerable health and human services through the provision of multi-purpose cash assistance, equivalent to the full 'Minimum Expenditure Basket, through a lump sum of 21,000AFN as a one-shot package.  

In case of joint responses, AAH provides the affected Health and Human Services (HHS) with a reduced Multi-Purpose Cash Assistance (MPCA) package (increasing the number of people supported). Cash for work assistance will also be considered for returnees. 

Accessibility and Additional Information 

The organization is providing this service in Dari and Pashto languages, but there is no sign language. There is the female staff who could discuss and assist female beneficiaries. There is no appointment required to receive any of the services Action Against Hunger provides. However, there is an eligibility criterion for some of the services it provides - the criteria differ based on the service.  

Action Against Hunger's location is not accessible to all and it does not have an elevator. It does, however, have separate and accessible restroom facilities for both women and men. All services are provided free of charge.  

Action Against Hunger (AAH) Address: Ghor Province, Firoozkoh, Near to traffic station, AAH Office. 

Service time: Every week from Sunday to Thursday: 08:00 AM to 05:00 PM. Action Against Hunger is closed on Friday and Saturday, and on public holidays.  

Information Center: People who need humanitarian services can ask via WhatsApp number (0729807235) or Facebook Messenger of this online platform to get information and get answers to their questions. The Ask team provides information online to those in need of humanitarian services of international organizations and, if necessary, refers the needy to the relevant departments to receive and access the services. 

Key Points

• An appointment is required toprovide and discover this service; 
• This service is officiallyclosed on holidays; 
• The services are completelyfree; 
• The place or building wherethis service is provided has suitable facilities and is accessible to allclients; 
• The builing does not have aelevator to move clients, but the employees are ready to help you in thisoffice; 
• In addition to men, there are also female employees as part of the team to serve you; 
• The men's and women'srestrooms are separate and accessible to all clients; 
• These services are providedin Pashto, Dari, and English languages.  

Note: To know the exact location of the International Rescue Committee (IRC) office on Google Maps, click on the this address .